/* Uttara Bank website chatbot widget — self-contained, prefixed .ubc- to avoid theme clashes.
   Sits left of the site's reCAPTCHA badge (right 0–70px) and back-to-top button (right 70–110px). */
.ubc-root{--ubc-primary:#008649;--ubc-primary-dark:#006b3a;--ubc-bg:#fff;--ubc-muted:#6b7280;--ubc-bubble:#f1f5f3;--ubc-border:#e5e7eb;
  position:fixed;right:var(--ubc-right,122px);bottom:var(--ubc-bottom,20px);z-index:99990;font-family:"Noto Sans Bengali","Hind Siliguri",Roboto,Arial,sans-serif;font-size:14px;line-height:1.45;color:#1f2937}
.ubc-root *{box-sizing:border-box}
.ubc-launcher{width:58px;height:58px;border-radius:50%;border:0;background:var(--ubc-primary);color:#fff;cursor:pointer;box-shadow:0 6px 20px rgba(0,0,0,.2);display:flex;align-items:center;justify-content:center;position:relative;transition:transform .15s}
.ubc-launcher:hover{transform:scale(1.05)}.ubc-launcher:focus-visible{outline:3px solid #9fd8b8;outline-offset:2px}
.ubc-launcher svg{width:28px;height:28px;fill:currentColor}
.ubc-badge{position:absolute;top:-2px;right:-2px;min-width:20px;height:20px;border-radius:10px;background:#dc2626;color:#fff;font-size:11px;font-weight:700;display:none;align-items:center;justify-content:center;padding:0 5px}
.ubc-badge.ubc-show{display:flex}
.ubc-panel{position:absolute;right:0;bottom:72px;width:370px;height:560px;max-height:calc(100vh - 110px);background:var(--ubc-bg);border-radius:14px;box-shadow:0 12px 40px rgba(0,0,0,.22);display:none;flex-direction:column;overflow:hidden}
.ubc-panel.ubc-open{display:flex}
.ubc-head{background:var(--ubc-primary);color:#fff;padding:12px 14px;display:flex;align-items:center;gap:10px}
.ubc-head-title{flex:1;min-width:0}.ubc-head-title strong{display:block;font-size:15px}
.ubc-head-title span{font-size:12px;opacity:.9;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ubc-head button{background:rgba(255,255,255,.15);border:0;color:#fff;border-radius:6px;padding:5px 8px;cursor:pointer;font-size:12px}
.ubc-head button:hover{background:rgba(255,255,255,.28)}
.ubc-body{flex:1;overflow-y:auto;padding:14px;background:#fafafa;display:flex;flex-direction:column;gap:10px}
.ubc-msg{max-width:86%;padding:9px 12px;border-radius:12px;word-wrap:break-word;overflow-wrap:anywhere;white-space:normal}
.ubc-msg a{color:var(--ubc-primary-dark);text-decoration:underline}
.ubc-bot,.ubc-agent{align-self:flex-start;background:var(--ubc-bubble);border-bottom-left-radius:4px}
.ubc-agent{background:#e8f0fe}
.ubc-visitor{align-self:flex-end;background:var(--ubc-primary);color:#fff;border-bottom-right-radius:4px}
.ubc-system{align-self:center;background:transparent;color:var(--ubc-muted);font-size:12px;text-align:center;max-width:95%}
.ubc-who{font-size:11px;color:var(--ubc-muted);margin-bottom:2px}
.ubc-source{display:inline-block;margin-top:6px;font-size:12px}
.ubc-chips{display:flex;flex-wrap:wrap;gap:6px;align-self:flex-start;max-width:95%}
.ubc-chip{border:1px solid var(--ubc-primary);color:var(--ubc-primary-dark);background:#fff;border-radius:16px;padding:5px 11px;font-size:12.5px;cursor:pointer;text-align:left}
.ubc-chip:hover{background:var(--ubc-primary);color:#fff}
.ubc-typing{align-self:flex-start;color:var(--ubc-muted);font-size:12px;padding:4px 2px}
.ubc-foot{border-top:1px solid var(--ubc-border);padding:10px;display:flex;gap:8px;background:#fff}
.ubc-foot textarea{flex:1;resize:none;border:1px solid var(--ubc-border);border-radius:8px;padding:8px 10px;font:inherit;height:40px;max-height:100px}
.ubc-foot textarea:focus{outline:none;border-color:var(--ubc-primary)}
.ubc-send{background:var(--ubc-primary);color:#fff;border:0;border-radius:8px;padding:0 14px;cursor:pointer;font-weight:600}
.ubc-send:disabled{opacity:.5;cursor:default}
.ubc-note{font-size:11px;color:var(--ubc-muted);text-align:center;padding:0 10px 8px;background:#fff}
.ubc-rate{display:flex;gap:4px;justify-content:center;margin-top:6px}
.ubc-rate button{background:none;border:0;font-size:22px;cursor:pointer;color:#d1d5db;transition:color .1s}.ubc-rate button.ubc-on{color:#f59e0b}
.ubc-rate button:focus{outline:none;box-shadow:none}.ubc-rate button:focus-visible{outline:2px solid #9fd8b8;border-radius:4px}.ubc-rate.ubc-rated button{cursor:default}
.ubc-rate-thanks{margin-top:4px;font-size:12px;color:var(--ubc-primary-dark)}
.ubc-restart{align-self:center;background:var(--ubc-primary);color:#fff;border:0;border-radius:16px;padding:6px 14px;cursor:pointer;font-size:12.5px}
@media (max-width:480px){.ubc-root{right:var(--ubc-right,122px);bottom:12px}.ubc-panel{position:fixed;inset:0;width:auto;height:auto;max-height:none;border-radius:0}.ubc-root.ubc-is-open .ubc-launcher{display:none}}
@media print{.ubc-root{display:none}}